Reference

Terms That Govern Your tkv66 Account

These terms set out what you agree to when you open and use your tkv66 account — from deposits via bKash, Nagad, or Rocket to how withdrawals are processed and what happens if a dispute arises.

Account eligibilitybKash, Nagad, Rocket depositsWithdrawal conditionsDispute processRegional access rules
tkv66 Terms That Govern Your tkv66 Account
ACCOUNT SECURITY STANDARDS

How We Handle Your Account Under These Terms

Security and fair account handling are not separate from these terms — they are built into them. Here is how we act on the key obligations these terms create for us, so you know what to expect from your account on our end.

Data Handling

We collect only what is needed to run your account — your registered mobile number, payment references from bKash, Nagad, or Rocket, and session data. We do not sell this to third parties.

Account Security

Each login triggers an OTP to your registered number. If you do not recognise a login attempt, use the lock-account option in Settings immediately and contact support via live chat.

Retention and Deletion

We keep account records for as long as required by applicable regulations. Once that period ends, or if you close your account and request deletion, we remove your personal data from active systems.

Requesting Changes

To update your registered mobile number, request a data copy, or close your account, submit the request through live chat or email with your account ID. We process verified requests within the timeframe set by applicable rules.

TERMS CONTACT PATHS

Reach Us About These Terms

If you have a question about how a specific rule applies to your account — a withdrawal hold, a transaction flag, or an eligibility concern — contact our support team directly. We handle account-related queries tied to these terms through the channels below. Response times vary; live chat is the quickest path for active account issues.

Live Chat Start a chat from the account dashboard. Share your account ID and the specific term you want clarified so we can give you a direct answer without back-and-forth.
Email Support Write to us for formal queries about these terms — account suspension, withdrawal disputes, or eligibility questions. Include your registered mobile number.
Help Centre The Help Centre has a dedicated Terms section with plain-language breakdowns of the rules that come up most often, including wallet Deposit references and account closure steps.

Questions About Your Rights Under These Terms

These are the questions we hear most often about how the terms work in practice — account access, payment disputes, and what to do if something on your account does not match what you expect.

Yes. All deposits — whether via bKash, Nagad, Rocket, or bank transfer — fall under the same account terms. The payment method does not change your rights or obligations under these rules.

Withdrawals may be held while we verify the account matches the wallet used to deposit. Send your account ID and a screenshot of the transaction reference to live chat to move it forward quickly.

Access and eligibility depend on your local law and the region you are in. We do not make that determination — it is your responsibility to confirm that using the platform is permitted where you are.

Contact us via live chat or email with your account ID and a clear request for your data. We will confirm receipt and process the request within the timeframe required by applicable regulations.

Use the lock-account option in Settings immediately, then contact support via live chat. Include your registered mobile number and the approximate time of the suspicious activity so we can investigate.

We publish the updated terms here with a new effective date. If you continue using your account after that date, you accept the revised terms. Close your account before the date if you do not agree.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.